In-Home Aged Care Services in Geelong and Surrounding Areas
Partnering With
Trusted Support at Home and Personalised Aged Care Services
Trua Care provides compassionate in-home aged care services across Geelong, the Bellarine Peninsula and surrounding areas, helping older Australians live safely, independently and comfortably in the place they call home.
Our Support at Home services are designed around you — your needs, your choices and your lifestyle. Whether you need assistance with everyday tasks, personal care, nursing support or ongoing care at home, our caring team is here to support you and your family.
At Trua Care, we believe everyone deserves to receive care with dignity, respect and compassion. We take the time to understand what matters most to you and create support that fits your goals, routines and preferences.
Understanding Support at Home
Support at Home is the Australian Government’s in-home aged care program that helps older Australians access support to continue living safely, comfortably and independently in their own home.
The program replaced the previous Home Care Packages system and introduced changes to the way aged care support is assessed, funded and delivered. If you previously received a Home Care Package, your care arrangements may have transitioned to the new Support at Home program.
Under Support at Home, your individual needs are assessed, and funding is provided based on the level of support you require. You can then choose a trusted provider, like Trua Care, to support you through your care journey.
At Trua Care, we understand that choosing aged care support is an important decision. Our caring team takes the time to understand your needs, preferences and goals, providing personalised support that respects your choices and helps you remain connected to the life you value.
If you are new to aged care or have questions about how Support at Home works, our team is here to guide you through the process and provide clear, simple information.
Our In-Home Aged Care Services in Geelong
At Trua Care, we provide personalised in-home aged care support across Geelong, Bellarine Peninsula and surrounding areas, helping older Australians live safely, independently and comfortably at home.
- Personal Care & Daily Living Support – Assistance with everyday activities while maintaining dignity and choice.
- Domestic Assistance – Help with household tasks to keep your home safe and comfortable.
- Meal Preparation & Nutrition Support – Assistance with preparing meals to suit your preferences and needs.
- Medication Support & Health Monitoring – Support to manage your health and wellbeing safely.
- Social Support & Community Access – Helping you stay connected with your community and interests.
- Transport Assistance – Support to attend appointments, shopping and social activities.
- Respite Care – Support for families and carers when they need a break.
- Nursing & Clinical Care at Home – Professional nursing support from an experienced team.
At Trua Care, we provide respectful, reliable care tailored to your needs, preferences and lifestyle — because your care should be built around you.
Respite Care in Geelong
Caring for a loved one can be rewarding, but it can also be challenging. Trua Care’s respite care services provide families and carers with peace of mind, while your loved one receives safe, respectful and compassionate support at home.
- Short-term respite care – Support when you need time to rest, travel or manage other commitments.
- In-home respite care – Helping your loved one remain comfortable in their own familiar surroundings.
- Emergency respite support – Assistance when unexpected situations arise.
Respite care may be available through Support at Home funding or can be arranged privately. Our team can help you understand the options and find the right support for your needs.
At Trua Care, we are here to support both you and your loved one with care, respect and compassion.
Aged Care and Support at Home – Frequently Asked Questions
Support at Home is the Australian Government’s in-home aged care program that helps older Australians access support to live safely and independently at home. It replaced the previous Home Care Packages program with a new funding and assessment system.
A Home Care Package was the previous government-funded program that helped older Australians access support at home, including personal care, domestic assistance, nursing and other services. It has now transitioned to the new Support at Home program.
The previous Level 1 to Level 4 Home Care Package system has been replaced by a new Support at Home classification system. If you previously received a Home Care Package, your care arrangements transitioned to the new program. Your current funding and support will depend on your assessed needs.
Under the old system:
- Level 2 supported people with lower care needs.
- Level 3 supported people with more regular and ongoing care needs.
- Level 4 supported people with higher or more complex care needs.
Under Support at Home, your needs are assessed individually, and your funding is based on your current care requirements.
Eligibility is based on your care needs, not just your age. You will need an assessment through My Aged Care to understand the level of support you may be eligible for.
If you are unsure where to start, the Trua Care team can help guide you through the process.
Yes. You have the choice to select a provider that suits your needs, values and preferences. At Trua Care, we work with you and your family to provide care that fits your lifestyle.
Depending on your assessment and funding level, Support at Home may help with different types of care and support to help you remain independent at home.
Yes. Respite support may be available through your Support at Home plan or can be arranged privately when you need additional support.
Choose a provider who listens to you, understands your needs and provides clear information about your care options.
At Trua Care, we believe aged care should be personal, respectful and centred around you. Our experienced team is here to support you and your family with trusted care at every stage.